Privacy Policy

Introduction

Pure Light Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you request a quote, schedule a consultation, or contact us, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Home address
• Property photos (for estimates)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed. This information is used to improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your requests for quotes and installations
• Communicate with you about appointments, services, and promotions
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, and support messages
• Monitor and analyze trends, usage, and activities

SMS / Text Message Communications

When you provide your phone number and consent to receive text messages from Pure Light Systems, the following terms apply:

• We may send you quote confirmations, appointment reminders, installation updates, service follow-ups, and occasional promotions related to our services.
• You may also initiate and receive two-way conversations with our team about your project via SMS.
• Message frequency varies. Message and data rates may apply.
• Your phone number and SMS consent will not be shared with third parties or affiliates for their marketing purposes.
• Your information is never sold to third parties.

Opt In: You may opt in by submitting your number on our quote form, or by texting START or JOIN to (208) 485-8200.

Opt Out: To stop receiving messages at any time, reply STOP. For help, reply HELP or contact us at hello@purelightsystems.com or (208) 485-8200.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and scheduling software providers. These parties are obligated to keep your information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: